leader’s Toolbox

That’s normal at times. Try asking open-ended questions (“What stood out to you?”). Don’t be afraid of a little silence, sometimes people need space to process. You can also model vulnerability by sharing first; it sets the tone that honesty is safe here.

Don’t panic. Check in personally with people who’ve missed a couple of weeks, a simple text goes a long way. Ask if the time still works for them and remind them they’re valued. If attendance is consistently low, talk with your coach or pastor; sometimes a group needs a schedule tweak or a restart in a new semester.

Gently affirm their input, then redirect: “Thanks for sharing, let’s hear from someone else.” Use round-robin style questions so everyone has a chance. If it’s persistent, meet privately and remind them that your goal is shared conversation, not monologue.

You don’t have to know everything. A good response is: “That’s a great question. Let’s dig into Scripture together this week and circle back.” Point them toward resources (gotquestions.org) and connect with your coach if you want backup.

Listen with compassion, but don’t carry it alone. Pray with them and then connect them to the pastoral team. When in doubt, ask for help.

Set group expectations early: start on time, honor the schedule. Use icebreakers to draw people in. If phones are a problem, directly address the topic as a group expectation and remind the group as necessary.

Stay calm, listen well, and seek to understand both sides. Keep the focus on Scripture and shared purpose. If it escalates, don’t mediate alone, bring in your coach or a pastor for help.

You’re not alone. Leading can be stretching. Reach out to your coach or to Pastor Matt before making decisions. Sometimes a season of rest is needed, and that’s okay, we want you to thrive, not just survive.